Returning a jacket
Customer: Hi, I bought this jacket here last week, but the zip broke the second time I wore it.
Assistant: I'm sorry to hear that. (9) ______
Customer: Yes, here it is. I paid by card.
Assistant: Thank you. We can repair it free of charge, or you can exchange it for a new one.
Customer: (10) ______ I'm going on a trip on Saturday, and repairs usually take a while.
Assistant: No problem. Let me check that we have your size in stock.
Assistant: I'm sorry to hear that. (9) ______
Customer: Yes, here it is. I paid by card.
Assistant: Thank you. We can repair it free of charge, or you can exchange it for a new one.
Customer: (10) ______ I'm going on a trip on Saturday, and repairs usually take a while.
Assistant: No problem. Let me check that we have your size in stock.
1.
Which line should the customer say in blank (10)?
1
I'll leave it with you for repair, then.
2
Which option would be cheaper for me?
3
Could I just have my money back instead?
4
I'd rather have a replacement, if that's all right.